Phumelele
10/10
South Africa 🇿🇦
Pros: Location as it was not far from airport and the dome where I had business to do
Cons: Pillows were too soft
Innocentia
10/10
South Africa 🇿🇦
Great
Pros: The environment was great, and the staff was very friendly and welcoming, from the security to the porter and front desk office.
Cons: The cappet in the room for people with sinus and allergies is not good.
Masello
10/10
South Africa 🇿🇦
Emergency overnight stay that is worth the spent.
Pros: The bed was extremely comfortable, room was clean and the staff were lovely.
Cons: The fact that there was no phone and bar fridge in the room.
Millicent
8/10
South Africa 🇿🇦
Exceptional
Pros: The place was clean and the food was lekker.The staff friendly..Thank you
Cons: The family room that they gave me was big enough Thank you for that BUT the was no fridge that was very DISSAPOINTING at such a beautiful hotel please put same fridge and do better.
William
9/10
South Africa 🇿🇦
Pros: Overall facilities and controlled entry which fosters sense of safety.
Cons: Our room TV was not working, I reported this but no one came to assist.
Nandi
9/10
South Africa 🇿🇦
Pros: Receptionist staff day & night shift staff ensured i was moved into a room conducive for my studies. Maintenance removed the faulty shower nozzle replaced with a new & working one. Breakfast staff warm and friendly.
Cons: Crockery sych as mugs glasses are washed in the toilet, that's unhygienic. When theres no sink staff should bring fresh & clean utensils from the kitchen. When there are two mugs there must be 2 teaspoons. The showe screen needs to be glued to the bath edge, so that water doesn't flow into the floor, would save towels. The light was inadeuate for my needs the cleaner brought a desk lamp.
Hilton
8/10
South Africa 🇿🇦
Would come again.
Pros: It is very nicely situated and the grounds are pleasing.
Cons: The selector switch for the shower/bath was not working.
Abor
9/10
South Africa 🇿🇦
I will choose Premier Hotel anywhere I travel away from home
Pros: The breakfast was perfect and the staff were very professional
Cons: There was no running water on my 2nd day so we could not take our bath or flush the toilet. We were expecting to receive communication from the front desk to explain why there was no water and there was no alternative way out.
Mosibudi
10/10
South Africa 🇿🇦
It was very peaceful and nice stay
Pros: I appreciated the shuttle from hotel to my other venue The food was very nice
Cons: I did not have fridge freezer
Muller
9/10
South Africa 🇿🇦
Premier Hotel @ Carlswald
Pros: Beautiful hotel, friendly reception staff, good food
Cons: Some waiters at dinner were unfriendly